NRC Health’s 2023 Pediatric Experience Perspective and trends report captures key data and insights from:

• Over 300 healthcare experience leaders
• 300,000 consumer voices - the largest online healthcare-consumer perception study in the U.S.
• 25 million patient experience touchpoints

The report highlights the power of Human Understanding, reframes the fundamentals of experience, explores patient and family perspectives on quality, gives tangible examples of how to assess and address equity, and puts benchmarks in context. It also identifies the top trends shaping the pediatric healthcare experience.

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