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Star ratings and reviews significantly improved provider online reputation at a major pediatric hospital


Children’s Wisconsin, a pediatric health system with two hospitals, wanted to better understand the patient and family experience, and wanted their physicians’ online reputations to match the high standards of their care. With NRC Health’s Transparency system, the average physician ratings were at 4.8, which is significantly higher than the third-party websites sharing reviews. The Children’s Wisconsin ratings and reviews are very positive and they wanted to share that with the community.

Read the full case study to see how Children's Wisconsin took control of their online presence.