The Transparency Story at Orlando Health
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Leadership at Orlando Health knew that their providers offered excellent care experiences, but patient reviews on third-party websites did not reflect the high standards that the organization set for itself. To take control of their online presence, and to offer customers the clearest possible picture of their care experience, leaders chose to host and publish star ratings on the organization’s website through NRC Health’s Transparency solution. Read the full case study to discover key tips in implementing a Transparency solution at your organization. |