Physician Ratings and Reviews Program

With the complexity associated with healthcare delivery today, seeing the whole picture is more important than ever.

Today’s healthcare consumer has options. NRC Health helps healthcare providers thrive in a consumer-driven economy by providing holistic customer intelligence essential to designing and delivering care experiences that surprise, delight, and inspire loyalty. Our mission is to measure what matters most at the key moments in an individual’s healthcare journey. Each patient, family and staff member story matters; which is why we believe a new benchmark where n=1.

Real-Time Feedback delivers healthcare providers the ability to receive and act on customer feedback within hours not days or weeks. NRC Health’s Transparency solution seamlessly converts patient experience scores into consumer-friendly online star ratings and reviews, providing opportunities for better-informed consumer decision-making and provider improvement, thereby driving real change in the way care is delivered.

NRC’s approach transforms patient experience measurement from a reactive compliance-based measure into a proactive solution to engage and educate consumers why you should not only be their first choice, but the best choice they can make when selecting a health care provider.

If you are interested in participating and would like additional information about this program, please submit the form. These details will be used to facilitate future communications and next steps.